See which clients actually pay.
Every help desk tracks activity. it-desk.co tracks profitability — the price you charge against the real cost to serve, per client and per currency.
Live client P&L
The ledger, not the inbox.
A real margin board: what each client is worth after the cost of serving them — including the one quietly running at a loss.
How it's computed
Three honest numbers.
Set the price
Record what you charge each client — per contract, per service, per currency.
Track the cost
Licenses, telecom, time, and tooling roll up as the real cost to serve that client.
Read the margin
Price minus cost, live, per client — surfaced before every renewal, not after.
Per client, per currency
Run-rate and margin computed in each client's billing currency, so a multi-region book reconciles without a spreadsheet.
Made for MSPs
Manage many clients with strict data isolation and a cross-client view — then see which accounts carry the book and which need a renewal conversation.
“The tickets were never the hard part. Knowing which contracts actually made money — that's what no help desk would tell you. So we built the one that does.”
Know your margins before renewal season.
Start a free trial and import a client in minutes — no credit card required.